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Council Services during the COVID-19 Outbreak

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Council Services during the COVID-19 Outbreak

To get the latest updates, stay in touch through the Council’s Facebook page and website.


We want to make you aware of plans to reach those in the district who need our help the most. We have been working with our colleagues across Local Government, the Health Trusts and the Department for Communities and are ready to launch a Community Support Hub.

Our staff will be partnering with these statutory bodies during the process and linking in with community groups, church organisations, sports clubs and other volunteer groups. We want to make sure no-one feels alone at this difficult time.

Newry Leisure Centre, Down Leisure Centre and Kilkeel Leisure Centre have been repurposed as processing centres to organise deliveries of essential supplies to vulnerable residents. Other sites are currently being identified should they be required. When fully operational over 100 leisure centre staff will be redeployed to work across all sites. Other staff from across the Council are helping operate a ‘virtual’ hub to coordinate the response.

The Council has been working in partnership with colleagues across Local Government, the Health Trusts and the Department for Communities to set up the Community Coordination Hub. Those in vulnerable groups seeking support can make contact on a Freephone helpline managed by Advice NI between 9am to 5pm, seven days a week:

Freephone number: 0808 802 0020
Email: [email protected]
Text: ACTION to 81025

For further details visit:


Following the passing of new legislation by the Northern Ireland Assembly, the Health Protection (Coronavirus, Restrictions) Regulations (Northern Ireland) 2020, the Council is required to take immediate action concerning access to its five Municipal Cemeteries:

Monkshill Cemetery, Newry
Kilbroney Cemetery, Rostrevor
Warrenpoint Cemetery
Struell Cemetery, Downpatrick
Lough Inch Cemetery, Ballynahinch.

As of 30th March 2020, and until further notice, all of these cemeteries are closed to the public for any reason other than to attend a funeral of a family member. When funerals are held within any of these cemeteries, access will be restricted to 10 family members, undertaker staff and essential Council staff. The hearse carrying the coffin and a family car will be permitted access to the cemetery where vehicular access is usually available.

Normal Council grounds maintenance of our cemeteries is currently suspended but as this situation progresses this will be reviewed. Once grounds maintenance service resumes within the Council, attention will be provided to each of the family plots. Whilst this current closure of our cemeteries continues there is a prohibition on any member of the public entering the cemetery to attend to their family graves.

We are aware that this news will be deeply upsetting. Please be assured that our staff, once able to return to the routine maintenance of the cemeteries, will quickly bring them back to the standard to which you are accustomed. We appreciate that our cemeteries are viewed as a sacred place.

Registration of a Death

Due to the current coronavirus crisis and government directives on non-essential travel and social distancing with immediate effect Council is unable to take any further appointments to register deaths in person.  The changes will reduce/remove face to face contact with the general public and enable Council’s registration service to be delivered for as long as possible.

New legislation has come into force that will allow death registration to be carried out without the attendance of the person registering the death at the Registration Office. Any existing applications previously received by Council will be processed as normal but from 27 March 2020 the new process will apply.

Essentially the changes mean that the Medical Certificate of Cause of Death or Certificate of Still Birth will be sent electronically to the General Registration Office (“GRO”) by the Hospital or GP.  GRO will then forward these to Council’s Registration Office.  No signature is required on the registration.  The Certificate of Registration can then be emailed directly to the funeral director from Council’s Registration Office.

Any queries should be emailed in the first instance to [email protected] and a member of the Registration Team will contact you.  Anyone without access to email should telephone 0330 137 4041.  During the current crisis Council’s Registration service is being operated by a combination of staff working remotely and in the Registration Office.  Staff will have access to a telephone or email so neither option will guarantee a speedier response over the other, hence we wish to reserve the phone line for those without access to email as far as possible.

Council appreciates that this is a significant change in service delivery at what is already a difficult time, and will do its best to support those registering a death as required.  Thank-you for your co-operation.


We can confirm that at Newry, Mourne and Down District Council we are currently collecting all domestic bins on your normal collection day – we just ask that they are out by 6am on the morning of collection.

Thank you for your co-operation in helping keep our district clean and safe.


Our Household Recycling Centres across the district until further notice. This decision will free up resources needed to maintain domestic refuse collection services and help ensure compliance with government social distancing guidance. Please store your recyclable items at home until we re-open. Fly-tipping outside Household Recycling Centres is prohibited and CCTV remains in operation.

If you have any queries, please contact us at [email protected] and we will endeavour to respond to you as quickly as we can.

Please also monitor the Council’s website and social media channels to be kept informed of further updates regarding the provision of services.


We want to thank everyone for their support as we made a number of changes to service delivery to help keep you and our employees safe.

We appeal to those of you who are not key workers to please stay at home and observe Public Health Agency guidance.

Stay at home.
Don’t visit family and friends.
Don’t travel to outdoor spaces.

What we do now will make an impact in the weeks to come.

Please also be aware of new powers approved by the Northern Ireland Executive to protect the public:


Lottery Funded
NIEA DoE N&M DC Biodiversity

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Ring of Gullion AONB
Crossmaglen Community Centre,
O’Fiaich Square,
BT35 9AA.

Tel: +44 (0)330 137 4898


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